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GENERAL INFORMATION

The Legacy Theatre
101 East Lawrence Avenue
Springfield, IL 62704

Theatre phone: 217-528-9760
Ticket reservation phone: 800-838-3006

BOX OFFICE & TICKETS

The Legacy Theatre box office is only open on performance days, beginning 90 minutes prior to curtain. Advance tickets may be purchased online, through the event links on our homepage (“click here for tickets”), or by calling our ticket agency toll-free at 1-800-838-3006.

The box office accepts Cash, VISA, Master Card, American Express and Discover. Online sales accept VISA, Master Card, American Express and Discover.

GROUP SALES

For groups of 10 or more, please contact the theatre at: 217-528-9760 or email our box office.

RETURN AND EXCHANGE POLICY

Tickets for events are non-refundable. If you are unable to attend an event, please contact the Theatre at 217-528-9760 as soon as possible and we will do our best accommodate you at a different performance, if possible.

INCLEMENT WEATHER POLICY

The Legacy Theatre abides by "the show must go on" principle. In the event of inclement weather, we encourage our guests to use their best judgment regarding travel to and from the performance, however we are unable to offer refunds or exchanges for guests who are unable to attend. In the rare event that a performance is cancelled, ticket holders will be notified by email regarding refunds and exchanges.

TICKET PRICING & FEES

For most events, the Legacy Theatre follows a “dynamic pricing” policy, in which the price of tickets increases on the day of an event. By purchasing tickets in advance, guests can save as much as $7 per ticket.

In addition to published ticket prices, a fee of 99¢ plus 3.5% of the ticket cost is added to the ticket price for online purchases. The lowest ticket fee around, this nominal charge is assessed by our ticketing service (Brown Paper Tickets) and provides the convenience of online ticketing and 24/7 telephone sales.

Because The Legacy Theatre is an entirely volunteer-run organization, the theatre does not maintain box office business hours. Advance tickets are only available online or by calling our ticketing service at 1-800-838-3006.

The box office opens 90 minutes prior to showtime on performance days only.

DOOR TIMES

The lobby and box office opens 90 minutes prior to curtain. Bar and refreshment service begins 60 minutes prior to curtain. The theatre house opens 30 minutes prior to curtain.

PARKING

We are grateful to our neighbors at the Cathedral Church of St. Paul and the Episcopal Diocese who allow The Legacy to share their parking lot, located directly across from the theatre. Parking is free of charge. Please note that parking area is only available when there are no church events occurring simultaneously.

Additional parking is located at the lot on the southwest corner of Spring and Lawrence Streets, graciously shared by the Department of Veteran’s Affairs.

On-street parking is available after 6pm and on Sunday; please obey all posted signs.

There is no specifically designated handicapped parking, however there is a drop-off area in front of the theatre.

ACCESSIBILITY

The Legacy Theatre auditorium is accessible to the physically challenged. There is a ramp at the west entrance to the lobby. There is an accessible restroom in the lobby, and the auditorium is wheelchair accessible. If anyone in your party requires special accommodations, please contact the theatre at 217-528-9760 to discuss your unique needs.

The lower level Legacy Lounge has limited accessibility to the physically challenged, as the building has no elevator.

There is no specifically designated handicapped parking, however there is a drop-off area in front of the theatre.

REFRESHMENTS

Our refreshments include fresh popcorn, candy, and soft drinks. At most events, bar service in the Legacy Lounge offers a selection of beer and wine beginning 60 minutes prior to curtain. All refreshments may be taken into the theatre.

Our Legacy Theatre cups may be used upon subsequent visits to the theatre, to take advantage of refill pricing on your favorite beverages!

PHOTOGRAPHY, VIDEO & AUDIO RECORDING

Photography, video and audio recording of performances on any device, including smart phones, is not allowed.

CELLULAR DEVICES

Cellular phones, etc. must be silenced when in the theatre. Use of texting features are not allowed during a performance, as the ambient light is distracting to both the performers and audience.

MAILING LIST

The Legacy Theatre maintains both postal and e-mail mailing lists comprised of those individuals who have specifically requested to be on it, and those who have purchased tickets online. Our email newsletter, “The Marquee” is sent out periodically, keeping recipients up to date on latest news, upcoming events, special offers, etc. We will not sell or share this list with anyone and you may unsubscribe at any time.

THEATRE RENTAL

The Legacy Theatre is available for both public and private events, theatrical productions, concerts, parties, weddings, educational presentations, film screenings, etc. Please see our Theatre Rental page for more information.

VOLUNTEERING

The Legacy Theatre is a non-profit organization and is run entirely by volunteers, and we are always happy to welcome new volunteers to the team. There are wonderful experiences available on both sides of the footlights. Please visit our Volunteer page to sign up.

AUDITIONS

Stage productions held at The Legacy Theatre are produced by a variety of independent production companies, including our resident companies, Roxy Theatricals and The Sandbox Children’s Theatre Company. Auditions for our resident companies and other productions that will be presented at the Legacy are announced on our Facebook page.

DONATIONS

As a non-profit organization, the Legacy Theatre welcomes the support of individuals and businesses. From financial support to the donation of costumes and props, we are grateful for your assistance. Please see our Donate page for more information.

AROUND TOWN

The Legacy Theatre is located near downtown Springfield in the Historic Vinegar Hill district. Our historic theatre sits in the shadow of the Illinois state capitol, near many of Springfield’s historic sites. Just two blocks away you’ll find the Illinois State Museum and the Dana-Thomas House, Frank Lloyd Wright’s architectural masterpiece. The Lincoln Home, Lincoln-Herndon Law Office, Old State Capitol and the Abraham Lincoln Presidential Library & Museum are nearby as well. There are a wide variety of shops and restaurants in downtown Springfield.

For more information on the many activities in Mr. Lincoln’s hometown, please visit the Springfield Convention and Visitors Bureau at www.scvb.com and plan your visit now.

Legacy Theatre, Springfield, IL 217.528.9760